superbaji Terms and Conditions

superbaji is an online gaming platform that offers users sports betting, casino games, live casino, and other entertainment services. All services provided on this platform are governed by these Terms and Conditions.

This agreement has been prepared in both Bengali and English. In the event of any conflict between the two versions, the Bengali version shall prevail. superbaji reserves the right to change, amend, or update these terms at any time.

In this document, "you" or "user" refers to any person registered on the superbaji platform, and "platform" refers to the superbaji website, mobile application, and all associated services.

A personal account must be created to use the services on the superbaji platform. You must provide accurate and complete information during the registration process.

2.1 Registration Requirements

• All information provided at the time of registration must be true, accurate, and complete.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• Your mobile number, email address, and other contact details must be kept up to date at all times.
• Keeping your account password confidential is your responsibility. Login credentials must not be shared with any third party.
• Use a strong password to keep your account secure and change it regularly.

2.2 Identity Verification (KYC)

superbaji follows a Know Your Customer (KYC) process to maintain a safe environment. To verify your account, you may be required to submit a government-issued identity document (National ID or passport) and, if necessary, proof of address. If verification fails, the withdrawal process may be temporarily suspended.

3.1 Geographic Restrictions

superbaji services are provided for users in Bangladesh. The platform may not be used from countries where online gaming is legally prohibited. It is entirely the user's responsibility to be aware of applicable laws in their own country.

The account holder is fully responsible for all activities conducted from an active superbaji account. Any unauthorised use of the account must be reported to the superbaji support team immediately.

4.1 Account Security

• Sharing login credentials (username and password) with any third party is strictly prohibited.
• Accounts may not be transferred, sold, or rented.
• Exercise caution when logging in from public devices or over public Wi-Fi.
• If you notice any suspicious activity, change your password immediately and notify support.

4.2 Inactive Accounts

An account that has not been used for an extended period (generally 12 months or more) may be considered inactive. For inactive accounts, superbaji may apply an administrative fee after providing appropriate notice.

Deposits and withdrawals on the superbaji platform can be made using Bangladesh's widely used mobile banking services.

5.1 Deposits

The minimum deposit amount is ৳100. Accepted payment methods on superbaji are: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks). Users must use a payment account registered in their own name.

5.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 10 to 45 minutes. The withdrawal methods are the same: bKash, Nagad, Rocket, and bank transfer. Withdrawals may be held if identity verification has not been completed.

5.3 Transaction Authenticity

All financial transactions must originate from legitimate sources. If money laundering or suspicious financial activity is detected, the account will be suspended immediately and the relevant authorities will be notified.

superbaji offers a welcome bonus for new members: a 100% bonus on the first deposit, up to ৳5,000. Please read the conditions below carefully before claiming this bonus.

6.1 Wagering Requirement

Before withdrawing winnings from a bonus, the bonus amount must be wagered 25 times. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance will be ৳2,000. In this case the wagering requirement will be ৳1,000 × 25 = ৳25,000.

6.2 General Bonus Rules

• Bonuses may only be used on eligible games — certain games may be excluded from bonus play.
• The welcome bonus can be claimed only once per account.
• Withdrawals cannot be made directly from a bonus balance — withdrawal is only possible after the wagering requirement has been met.
• superbaji reserves the right to withdraw or modify a bonus under special circumstances.
• If the wagering requirement is not completed within the set time limit after the bonus is received, the bonus may be cancelled.

Specific rules apply to all games and sports betting available on the superbaji platform. Each game has its own rules, which are described in detail on the game page.

7.1 Sports Betting

Odds in sports betting are subject to change. The odds displayed at the time a bet is placed are considered final. If a match or event is cancelled, bets are generally refunded or the result is voided. The decision of the relevant authority is final.

7.2 Casino Games and Slots

Casino games and slots follow the rules of the game provider (game studio). In the event of a technical error, superbaji reserves the right to review the outcome of affected bets. Random Number Generator (RNG) technology ensures that all game outcomes are fair and random.

7.3 Technical Issues

superbaji is not responsible for losses caused by server errors, internet outages, or any other technical problems. In such situations, ongoing games or bets may be saved or cancelled — superbaji will decide based on the circumstances.

The activities listed below are strictly prohibited on the superbaji platform. Violating these prohibitions may result in account cancellation as well as legal action.

• Creating multiple accounts under the same person's name.
• Placing artificial bets or conducting activity for the purpose of abusing bonuses or promotions.
• Hacking, bug exploitation, or any technical manipulation of gaming software.
• Attempting to gain unauthorised access to another user's account.
• Using the platform for money laundering or illegal financial activity.
• Operating an account on behalf of a minor.
• Registering using fake or another person's identity documents.
• Participating in betting syndicates or other coordinated manipulation.
• Using the superbaji brand or logo without authorisation.

superbaji places the highest importance on protecting your personal information. Information collected at registration is used only for account management, identity verification, and compliance with applicable law. To learn more about how your information is collected and used, please read our Privacy Policy.

superbaji uses SSL encryption technology to keep all data transfers secure. Personal information is not sold or transferred to third parties, although information may be provided to the relevant authorities where legally required.

superbaji believes that gaming is an entertainment activity — it is not a source of income. The platform encourages users to play responsibly.

You can set deposit limits, bet limits, or session time limits for yourself. You may also use the temporary break or self-exclusion options if needed. Read the relevant page to learn more about responsible gaming policies and tools. If you feel that gaming is having a negative impact on your life or family, please contact superbaji support.

Please note that this platform is for users aged 21+ only. Minors may not use this service under any circumstances.

superbaji reserves the right to temporarily suspend or permanently close any account at any time, without prior notice, particularly in cases of violation of these terms.

11.1 Closure at User's Request

You may also request account closure at any time by contacting the superbaji support team. Complete all pending withdrawals before submitting a closure request.

11.2 Consequences of Cancellation

If an account is cancelled due to a breach of terms, any bonus balance and winnings derived from it may be forfeited. However, actual deposited funds (excluding bonuses) may be returned after proper verification, provided those funds are not linked to any fraudulent activity.

superbaji may update or amend these Terms and Conditions at any time. For significant changes, notice will be provided via the registered email or on the platform. Continued use of the platform after updated terms are published will be taken as your acceptance of the new terms.

It is recommended that you visit this page regularly to stay updated on the latest terms. You can also check our FAQ page for answers to common questions.

These Terms and Conditions and any disputes related to superbaji will be governed by applicable law.

13.1 Complaints Process

If you have a complaint, please contact the superbaji support team first. The support team is available 24/7 in both Bengali and English via live chat and email. Visit our About Us page to find our contact details.

13.2 Limitation of Liability

superbaji is not liable for indirect losses, loss of profit, or any other special damages. The platform's maximum liability is limited solely to the amount of the relevant transaction.