superbaji Responsible Gambling
Entertainment is healthy only when it stays in control. superbaji wants every member to play with awareness, understand their own budget and time, and feel free to ask for help when needed. On this page you will find all the information and tools for safe play.
Gambling is for entertainment, not a guaranteed income
Betting and casino games on superbaji are purely for entertainment. The outcome of every game depends entirely on chance — no strategy or plan can guarantee a win. Therefore, never bet money you cannot afford to lose.
superbaji believes that responsible gambling is not just a matter of rules — it is our commitment to every member. Under our Terms and Conditions, all members must be at least 21 years old and must manage their own account. Opening or operating an account on behalf of someone else is strictly prohibited.
If at any point you feel your gambling habits are getting out of control, contact the superbaji support team directly — we are available 24 hours a day on live chat and ready to speak in Bengali.
- Age is verified for all members at the time of registration.
- Minors cannot open an account.
- Members can set their own deposit and session limits at any time.
- Self-exclusion requests take effect within 24 hours.
- To learn more about us, visit the About Us page.
Set your own limits
superbaji provides members with several tools to manage the pace of their own play. These can be activated from your account settings or directly through the support team.
Deposit limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, reducing it takes effect immediately; increasing it requires a cooling-off period to pass first.
Session time limit
Set a maximum duration for continuous play. When the limit is reached, the session ends automatically. This prevents unintentionally long playing sessions.
Bet limit
Decide in advance the maximum amount you will wager in a single game or round. This protects you from a sudden large loss.
Cooling-off break
Take a temporary break of 1 day to 6 weeks. You will not be able to log in during this time, but your account will not be deleted. Your account is reactivated automatically after the break ends.
Self-exclusion
If you need a long-term or permanent closure, activate self-exclusion — from a minimum of 6 months up to a permanent period. No bonus offers will be sent during this time.
Talk to the support team
To activate any limit or apply for self-exclusion, contact the superbaji support team directly via 24/7 live chat or email.
Warning signs of a problem
If even one of the signs below applies to you, pause and seek help from someone close to you or a professional adviser.
Check yourself
- If any one of the above signs applies to you, let the superbaji support team know — we will help without judgement.
- In a difficult moment, talk to a family member or a trusted friend — you do not have to handle it alone.
- Seek advice from a professional psychologist or counsellor — gambling addiction is a recognised health condition.
Where to get help
Acknowledging a problem takes courage. You can seek help through any of the options below. Our FAQ page has more information on responsible gambling.
superbaji live chat
Support is available in Bengali and English 24 hours a day, 7 days a week. If you want to set up self-exclusion or a limit, simply let us know in the chat.
Email support
Write out the details and send them by email — the superbaji support team will reply in Bengali as quickly as possible. Email address: [email protected]
Family and friends
Talk openly with the people close to you. Support from family can be the most effective help on the road to recovery.
Professional counselling
Consult a mental health specialist or psychologist. Treatment for addiction is entirely possible and effective.
Support centres
Contact government hospitals and NGOs in Bangladesh that provide mental health services — in many cases, consultation is available free of charge.
Detailed safe gambling guidelines
Set a budget in advance
Before each session, decide the maximum amount you can afford to spend. Once that amount is gone, stop immediately — the "just a little more" mindset is where bigger problems begin. Use the deposit limit tool in your account settings to set your budget.
Keep track of time
It is easy to lose track of time while playing. Keep a session limit active or set a reminder on your phone. Playing late at night or sitting for hours on end is harmful to your health.
Do not bet when emotional
Betting when you are angry, upset, stressed, or have been drinking is risky. Your ability to make decisions is reduced in these moments and the chance of large losses increases. A session limit or cooling-off break is useful in these situations.
Do not "chase" lost money
When you lose in a session, the common urge is to place bigger bets to win it back — but this almost always makes things worse. Accepting the loss and ending the session is actually the right decision.
Keep other activities in your life
Sports, time with family, reading, or pursuing hobbies — these bring balance to life. Do not let betting become your only form of entertainment.
Account security
Never share your superbaji account password with anyone. Do not make deposits for others or at their request. Under our Privacy Policy, each account is for one person only and is secured with SSL.